Teach the AI about your business, products, pricing, and tone — then let it reply to customer questions in your comments automatically, 24/7, on brand.
No coding · Train in 15 minutes · Runs on Facebook & Instagram
No prompt engineering. No developer. Just fill in what you know about your business.
Write 2–4 paragraphs about what your business does, who it's for, and what makes it different. This is the foundation the AI reasons from.
Add your most common questions and the exact answers you want the AI to give. The AI uses these verbatim when relevant, and reasons from them for related questions.
Enter your pricing clearly. The AI will quote it accurately and can explain which plan fits which use case based on the context you provide.
Choose how the AI sounds: professional and formal, friendly and casual, or enthusiastic and sales-focused. Add specific phrases to use or avoid.
Train it in 15 minutes. It handles your comment questions forever after.
Start Free Trial →An AI agent for comment replies is a trained AI that automatically reads and responds to comments on your Facebook and Instagram posts and ads. It replies in your brand voice, using the business context, FAQs, pricing, and tone you've provided — without manual review for routine questions.
You fill in four sections in your MyComments.io dashboard: General Context, FAQs, Pricing, and Tone. No coding or prompt engineering needed — just write it in plain English as if briefing a new employee.
The AI only answers based on the context you've provided. If a question falls outside what it knows, it flags the comment for manual review rather than guessing. Most brands see 60–80% automation of routine questions.
Yes. The same AI agent monitors and replies to comments on both Facebook and Instagram. You connect both platforms via the Meta OAuth login and they're both covered from day one.
Keyword triggers are rule-based — a specific word fires a specific template response. The AI agent is context-aware — it reads the full question and generates a relevant response based on your training. They work best together: keywords handle high-value commercial triggers, the AI handles everything else.